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Network Disruption on April 11, 2019


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On April 11th our monitoring alerted us to an outage on the network.

 

This outage affected the entire facility in which we have our servers and was unfortunately outside of our realm of control.

 

We received the first alert at 04/11/2019 12:47:56 PM and verified all services back online at 04/11/2019 01:11:49 PM, after 24m of downtime. Times are eastern.

 

The RFO (reason for outage) can be seen at our upstream provider here: https://handynetworks.com/Network%20Disruption%20RFO%204.11.19.pdf. Ive also attached it to this post.

Network Disruption RFO 4.11.19.pdf

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