FirestormIS

Thanks for the reply Scott! Is it possible to increase the php max execution time time on a client's account under my reseller hosting with you guys? I found a thread where it was mentioned that php.ini is not allowed, but it mentioned you could make php changes through the .htaccess file somehow. I haven't done this before, any help would be appreciated! Colin

RewriteEngine On RewriteRule .* - [E=noabort:1] # BEGIN WPSuperCache <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / #If you serve pages from behind a proxy... This is what my .htaccess looks like at the top. Is this correct? I can't seem to get backupbuddy to send to DropBox. It creates the backup just fine. The file is 36mb so maybe that has something to do with it?

Thanks for the hard work guys, as well as the updates along the way. Despite the downtime I am probably more confident in your service than I was before this happened, due to you guys staying in communication with us about it while it happened, and already addressing how you will go about preventing this in the future.

I figured that was probably the case. Good luck!

Thanks for keeping us updated guys. Do you think we can expect it to be back up before midnight (CST)?