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Member Since 24 Feb 2009
Offline Last Active Sep 29 2018 01:03 PM

Posts I've Made

In Topic: S1, S2, R1, R2, R3, P1 Server Updates - Sunday, September 2, 2018 @ 10 PM EDT

03 September 2018 - 11:59 AM

This maintenance has concluded and all services should be online and operational. If you believe you are having an issue related to the maintenance, please open a support ticket for further assistance.

In Topic: List of blacklisted IPs?

08 August 2018 - 10:43 AM

Our servers do blacklist IPs which appear to be guessing login information or repeatedly fail to log in. Most blocks are temporary, but enough login failures can result in a permanent block. We don't publish the blocklists, since they change and evolve in response to real time connections, but you can check if any IPs are block using a tool on our support site:




If you continue to have issues, please open a support ticket so we can investigate.

In Topic: P1 - Remote Inbound MySQL Connections Disabled

06 August 2018 - 09:59 PM

We have a workaround in place for remote connections to the MySQL server on P1 and are making this case as resolved. If you are still impacted by this, please contact our support department for further assistance and instructions.

In Topic: cPanel access - All servers

04 August 2018 - 01:06 PM

The issue should now be resolved. Some clients who recently experienced the problem may need to clear their browser cache or wait for their browser cache to expire before the problem will appear resolved for them.

In Topic: Save SMTP messages for IMAP access

21 July 2018 - 11:22 AM

Please open a support ticket so we can better assist you in this matter.