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Leah2

Member Since 20 Jun 2011
Offline Last Active Jan 29 2019 01:43 PM

Posts I've Made

In Topic: DNS Flag Day

28 January 2019 - 09:21 PM

So far so good with my clients on MDD. It's the ones on EIG sites & the Big D that have an IT person whispering in their ear because they get affiliate $. Is the $10, $15 worth it??? I guess so. Me, I'd rather have speed, security, consistent upgrades to servers & how fast MDD fixes issues. Pretty sure none of those other hosts would reply in 2min to a post.


In Topic: Major Outage - 09/21/18+ - Client Discussion

23 September 2018 - 09:07 PM

Latest ETA Calculations:

 

s1    Sunday, September 23, 2018 at 11:59:00 PM
p1    Monday, September 24, 2018 at 4:00:00 AM
r1    Monday, September 24, 2018 at 4:00:00 PM
s2    Monday, September 24, 2018 at 4:00:00 PM
p2    Monday, September 24, 2018 at 3:00:00 PM
r2    Tuesday, September 25, 2018 at 2:00:00 AM
s3    Tuesday, September 25, 2018 at 6:00:00 AM
r3    Tuesday, September 25, 2018 at 2:00:00 PM
s4    Tuesday, September 25, 2018 at 5:00:00 PM
r4    Tuesday, September 25, 2018 at 6:00:00 PM
s5    Tuesday, September 25, 2018 at 10:00:00 PM
s0    Tuesday, September 25, 2018 at 10:00:00 PM

 

Thank you! For now clients have been understanding but patience is wearing thin so this is super helpful.


In Topic: Major Outage - 09/21/18+ - Client Discussion

23 September 2018 - 06:48 PM

Hi Mike,

Just wanted to say I came to MDD back in 2010 & brought all my clients with me as I've been super happy with MDD's support. It's always a shock to the system when I have to deal with other hosts. I'm not super happy with the situation as it is a nail biter, but mistakes happen as we all know being in the tech business. Thank you so much for keeping everybody in the loop. & for changing the error message, it made me & everyone else look totally stupid.

 

I do have a question - would you recommend going forward we make sure we use the Cloudflare option in cpanel? Do you recommend cname or nameserver. I want to make a change to my system as I have frequent backups mandated but need to add a further layer of protection for my clients (some uncomfortable conversations about how I am going to protect them in the future - & here I am preaching to the choir...).

Thanks!


In Topic: Major Outage - 09/21/18+ - Client Discussion

22 September 2018 - 06:32 PM

Please understand, no gripe, just tinfoil hat, okay? 5:12PM MDT and my Wordpress blog (plus two addon sites) are still down. I have full backups for the addons, no problem. For the Wordpress database, blog entries dating back 15 years, I’m nervous that (*if* they’re restored) I shouldn’t also “backup” a blind copy to my “secret” Wordpress.com site. Else I can’t imagine how to maintain an off-host backup.

Ah, well, thanks so much for keeping us up to date pards. I’m sure you know it’s painful for us and I know it’s painful as well for you. I’m sorry my email of sympathy and gratitude generated a ticket. Unintended. Live long and prosper.

 

Hi, I find the program backup buddy by ithemes to be really helpful (no affiliation). I send my backups to my dropbox. Hope that helps.


In Topic: Major Outage - 09/21/18+ - Client Discussion

22 September 2018 - 06:30 PM

Please understand, no gripe, just tinfoil hat, okay? 5:12PM MDT and my Wordpress blog (plus two addon sites) are still down. I have full backups for the addons, no problem. For the Wordpress database, blog entries dating back 15 years, I’m nervous that (*if* they’re restored) I shouldn’t also “backup” a blind copy to my “secret” Wordpress.com site. Else I can’t imagine how to maintain an off-host backup.

Ah, well, thanks so much for keeping us up to date pards. I’m sure you know it’s painful for us and I know it’s painful as well for you. I’m sorry my email of sympathy and gratitude generated a ticket. Unintended. Live long and prosper.

 

Hi, I find the program backup buddy by ithemes to be really helpful (no affiliation). I send my backups to my dropbox. Hope that helps.