Same here. I didn't read this till later and assumed it meant a Cpanel backup. I have files and database and by then it was too late for me too. I spent the whole weekend at my computer up late restoring as many sites as I could on another host to get my clients sites live. This would have saved me so much hassle and a host of other DNS resolving issues if this was made clear to me. I could care less about the money I spent just about the stress and now some of my clients have lost trust in me. I have bragged about MDD to everyone that signed up with me. I understand and feel bad about the domino of events that happened - mostly out of MDDs control but this one was a hard pill to swallow for me as well.