Bookproc

I do NOT want to see "Service is down and will be fixed." I DO want to see a company being transparent and providing information along the way, including ETAs, if and when they are feasible, and explanations of changes in ETAs. In short, MDD provided all the information I wanted, perhaps more than I needed--but more is always better than less for me--and much much more than I could have expected in the circumstances. This was all deeply reassuring. I have been with hosting providers that did the "It's down, it will be fixed" route, and *never again* is all I can say, because the corollary, though not expressed in precisely these terms, is generally "Now shut up and leave us alone, that's all we're going to tell you, and you're just going to have to wait it out without having a clue what's going on or how long it will take. Sucks to be you." I'm stuck with that kind of service with the cable company because their only competitor is just as bad, if not worse. Fortunately, MDD doesn't take that route, and I would never stay with a hosting provider that did Different strokes for different folks.

You should get the ones that are/were automatically still being resent by the senders' mail systems once your accounts came back up. Until your domain was restored, those addresses were unavailable, so there was nowhere for the sent mail to go. On Saturday and Sunday, most of the people who tried to send you email will have received bounce messages. Depending on their mail system, the bounce message may have indicated that the sending software would retry every X hours for a period of Y hours before giving up. Often the Y is 24 or 48 hours. For systems that retry sending, if all of the retries occurred before your account was restored, the sending software will have informed the senders that the email address is unreachable and the bounce is permanent. If they retried after your accounts were restored, you should still get the email. If the bounce was permanent, the sender will have to send the email again for it to reach you.