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If the catastrophic failure occurred on Friday, 925/2018 at approximately 5:00PM EST, why -- once our email accounts were restored early Monday morning -- did we not eventually receive all of the email which was sent to our domain email addresses on Saturday and Sunday?

Despite our account being restored we lost all of our 27 MAILMAN email lists. I was told by support that our mailman lists could not be restored. Manually rebuilding these lists took me the better part of 6-hours. Would you please advise me why mailman list are not backed up and how I might go about backing up our mailman lists in the future?

I missed the notification of what happened; what caused this catastrophic failure?

It has been done by way of a ticket -- however -- the ticket has not been addressed. So be annoyed.

I submitted another ticket yesterday at 9:10PM; it has languished, largely ignored. Our twenty-seven (27) MAILMAN mailing lists are missing; they do not appear in our Cpanel. These mailing lists represent a significant portion of the email which enters our organization and the proper functioning of these MAILMAN lists is critical to our company. We open for business in 1 minute and -- approximately 60 hours after this issue took hold of us -- I have nothing to tell my boss except "they're very sorry and they're working on it." P1 > AvatarRelo.com > MAILMAN Lists missing > HELP

Our server is p1. Our domain is question is avatarrelo.com. This is URGENT: Our twenty-seven (27) mailing lists are gone; they do not appear in control panel. These mailing lists represent a significant portion of the email which enters our organization and the proper functioning of these lists is critical to us. Please restore our mail lists. We need them back up and functioning as soon as possible.