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Member Since 23 Sep 2018
Offline Last Active Sep 28 2018 09:18 AM

#7383 Major Outage - 09/21/18+ - Client Discussion

Posted by sf2099 on 26 September 2018 - 08:58 AM

For whatever is worth to people considering leaving MDD, I would like to say that I will be staying with MDD.


Although I don't share the fanboysim from few individuals here, I know that Mike and his team have been solid since becoming their customer in Jan 2013.


Yes, no doubt about it.  This was a big, self-inflicted f***up.  BUT, Mike and his team stepped up and owned it and I believe that deserves some credit.


And I like his plans on minimizing the risk of these types of catastrophic events from happening again in the future.  I would like to hear more about backup testings in future.


As a small business owner myself, I do like supporting other small businesses.  So as long as Mike delivers on his promises, he has my support.


Lastly, what happened here does not absolve myself from being more diligent either.  Here is a screenshot of what Mike told me back in 2013 before I became his customer.  A good advice, still in 2018!




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#7311 Major Outage - 09/21/18+ - Client Discussion

Posted by sf2099 on 25 September 2018 - 12:47 PM


If I were MDD, I would be contacting the storage vendor and see if there's a way to disable or require a confirmation or escalation before even being able to do a drop command like that. 


Excellent point. 


I would go even one step further and explore if snapshots can be manged by an admin who does *not* have the privilege to issue discard commands.

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