Djqueball

i 100% agree with this.... MDD shows sincerity this is the business ill stay with

https://forums.mddhosting.com/topic/1582-major-outage-092118-09242018/page-5

i feel your pain as a customer myself i feel the aggravation and the desire to split to another host but yanno your gonna have some issues no matter what shared hosting provider you go to and the sad thing is you never know if the next host is just a reseller host for someones main business which is even MORE of a headache because you ll submit a ticket then they have to submit a ticket and and and....ya not worth it.. it all comes down to this.. it is our responsibility to keep our own backups of our precious files and keep our sites tip top shape our HOST supplies a backup out of curiosity. only a Managed hosting provider is going to watch your site and do backups and that is a heavy cost and not cheap per month either. (i rather own my own dedicated machine over that but even then its a work load) you can set cron jobs to do hourly/daily/weekly/monthly backups.. you also want to keep your backups OFF your main host.. MDD is a small business they have grown alot since iv been with them.. in my honest opinion i rather stay then go. they watch out for you closer then some high end top tier host provider that gives you some lame response with EVERYTHING you ask about.. now god forbid but if this happens again im sure alot of us is going to leave. that just means pure carelessness / laziness i dont work for MDD im just a customer sharing my 2 cents.

if you behind a router rebooting the router sometimes resolves this. another you can do is just change your ISP DNS in your local PC network settings to like google DNS or opendns and see if you can resolve your site on your machine. after 72 hours you can go back to your defaults if you dont make any changes..only thing that is gonna work is DNS propagation time takes 24 to 72 hours to resolve world wide when a change is made. dont worry nothing wrong with your pc.

Im am still trying to figure out and understand fully how 1 command took out 12 physical servers? i get we make mistakes but dang thats a BIG BIG mistake.. thats like changing a Radiator with the engine running but..as most have stated 1.BACK UP YOUR STUFF 2.have a backup plan your self incase of a disaster 3. dont host a money making business site on a shared server provider get your self your own dedicated machine and have backups inplace. 4. you manage your own domain/DNS dont put all your eggs in 1 basket when you are a live money making business. i dont blame MDD i blame myself for not having my own backup plan (which i do just stating the obvious) i hope that MDD as they have stated learns from this really good... iv been around with MDD for long time this straight up sucks for them as well as everyone else..