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spocklikesspores

Member Since 22 Sep 2018
Offline Last Active Sep 25 2018 05:01 PM

Posts I've Made

In Topic: Major Outage - 09/21/18+ - Client Discussion

24 September 2018 - 09:49 PM

Did I miss something or was the last ETA/progress posting from MDD early this AM? By now there should be additional information...is it being posted somewhere that I'm not tuned in to?


In Topic: Major Outage - 09/21/18+ - Client Discussion

24 September 2018 - 10:33 AM

Thanks Kevin that makes sense. We do have a backup of the website, but I correctly didn't think that was going to help with email. Your reply makes it clear that the half step for email would be made via a new cpanel. I will have to open a ticket with mdd to go over the risks/integration. They've pushed the restore times back and that has me worried.


In Topic: Major Outage - 09/21/18+ - Client Discussion

24 September 2018 - 10:11 AM

My friend that has website + email with mdd has a backup of the website. I/he could open a ticket about a special restore effort for that; but what he really cares about is the email, not the website. I can't see how restoring the website will restore his email config at mdd. So what backup is it that people are talking about that would speed the return of email?


In Topic: Major Outage - 09/21/18+ - Client Discussion

24 September 2018 - 12:25 AM

I read about the option to have mdd create the email accounts via a ticket. But I don't understand the downside that Kevin mentioned - it wouldn't be useful to have email working for a day or so and then lose those emails when the server is restored. Is there a way around that? Since the actual restore time would be unknow from the user side, it'd seem to be impossible to make local folder copies of the emails. Is there a sure fire way to work this out?


In Topic: Major Outage - 09/21/18+ - Client Discussion

23 September 2018 - 11:42 PM

Does anyone know if imap email will return at the same time as the websites, for any given domain? Someone I'm trying to help with this issue can wait on the website but losing email is a killer. He is on s3. I'm hoping that email services might return sooner than the website for him.