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mikenguyen

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  1. Thanks for your advice Scott I just sent a ticket to the support team to help to take a look. Gosh I love you guys so much! <3
  2. Hi Scott, Thank you so much for your very detailed answer. I really appreciate that Well, I've tried to clear the DNS cache but still have no access to my website via the domain name yet. Maybe I would need to wait for 24 - 48 hours to see if there's something wrong. Will update you in the next step or should any issues happen. Thanksss
  3. Hi guys, I'm Mike. I just decided to create my own website yesterday and I'm on the way working on it (yay!) As a newbie, I read a lot of information free-provided on the Internet and also came up with a lot of problem along the way, so I guess it would be great if I could create a topic here and seek for your support with problems and issues during my website creation. This could be helpful, not only for me but also for other newbies out there I guess Well, let me share something about the background. As a beginner, I decided to go with WordPress for my first personal website. I purchased the shared hosting service at MDDHosting and bought my domain with another supplier (let's call it ABC) After successfully purchased hosting service at MDDHosting and linked it with my domain, I logged in to Secure Control Panel and chose WordPress one-click installation from Softaculous. The installation took few minutes. After that, I was supposed to have access to my website URL and my admin URL, but when I clicked on the link, they said: This site can’t be reached my.website’s server DNS address could not be found. I then went to make some search and found out since I purchase the domain and hosting services from different suppliers, I will need to make update on Name Servers. So I went on to my domain supplier CP and update the Name Servers with information from MDDHosting. Questions are: 1. Did I miss something in the process? As I followed some instruction on the internet, they never mentioned about these problems. 2. I've just known about 'propagation delay'. It will last for 24 - 48 hours. During this time delay, I have no access to my URL or the admin URL at all. Is there any workaround to login and make some preparation for the website (designs, content, etc.)? 3. Beside updating Name Server, do we need to update anything else (ex: IP address)? That's my current situation. I really look forward to hearing from you guys and hope that this would be a good chance to learn about this Thank you a lot! Mike
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