Tandemia

@MikeDVB Could you please clarify the status of the restoration of P1. I am confused about jwinter reporting that his websites on P1 are okay while you saying that P1 backup image is being prepared for copy. Thank you for your time.

Can you please clarify the best/easiest way for us to check if an account has been restored without opening unnecessary support tickets? Right now I am assuming that my account(s) has been not restored yet if I get an authentication error while trying to login to cPanel. Thank you for being so open and transparent, much appreciated.

Yes, the enable/disable is turned off. Tim from MDD suggested setting the score within Spam Assassin to the highest number to disable the filter.

Thank you Tim, makes sense.

I often don't receive messages that are NOT spam. Email Trace shows that they reach scanner01.mail.supportedns.com but fail there. I would like to forgo any server-side SPAM management and handle all SPAM on the client side. What do I need to do to disable all SPAM filtering on the server? Apache SpamAssassin is currently enabled in my cPanel account, but I don't see an option to disable it. Here is one example of a message delivery failure from scanner01.mail.supportedns.com from the Email Trace in cPanel: Event: failure error User: -remote- Domain: Sender: noreply@EXAMPLE.com Sent Time: Oct 13, 2015 7:16:07 AM Sender Host: scanner01.mail.supportedns.com Sender IP Address: 162.244.253.254 Authentication: localdelivery Spam Score: 0 Recipient: test@MyDomain.com Delivery User: myAccount Delivery Domain: MyDomain.com Delivered To: Router: smarthost_regular Transport: remote_smtp_smart_regular Out Time: Oct 13, 2015 7:17:07 AM ID: 1Zlhed-000pjH-8l Delivery Host: scanners.mail.supportedns.com Delivery IP Address: 162.244.253.253 Size: 3.89 KB Result: DHE-RSA-AES256-SHA:256: SMTP error from remote mail server after MAIL FROM:<noreply@EXAMPLE.com> SIZE=5077: 550-Verification failed for <noreply@EXAMPLE.com>\n550-Called: 12.188.100.82\n550-Sent: RCPT TO:<noreply@EXAM.....RESULTS CUT OFF HEREHere are some more details: Server: BoreasSpamAssassin: Enabled (Don't know how to disable)SpamAssassin - Spam Auto-Delete: DisabledSpamAssassin - Spam Box: Disabled Thank you in advance for any suggestions.

Thank you very much for sharing your knowledge here and providing such detailed instructions on configuring SpamAssassin. At this time I would like to forgo any server-side SPAM management and handle all SPAM on the client side.What do I need to do to disable all SPAM filtering on the server? I often don't receive messages that are NOT spam. Email Trace shows that they reach scanner01.mail.supportedns.com but fail there. Apache SpamAssassin is currently enabled in my cPanel account, but I don't see an option to disable it. Here is one example of a message delivery failure from scanner01.mail.supportedns.com from the Email Trace in cPanel: Event: failure error User: -remote- Domain: Sender: noreply@EXAMPLE.com Sent Time: Oct 13, 2015 7:16:07 AM Sender Host: scanner01.mail.supportedns.com Sender IP Address: 162.244.253.254 Authentication: localdelivery Spam Score: 0 Recipient: test@MyDomain.com Delivery User: myAccount Delivery Domain: MyDomain.com Delivered To: Router: smarthost_regular Transport: remote_smtp_smart_regular Out Time: Oct 13, 2015 7:17:07 AM ID: 1Zlhed-000pjH-8l Delivery Host: scanners.mail.supportedns.com Delivery IP Address: 162.244.253.253 Size: 3.89 KB Result: DHE-RSA-AES256-SHA:256: SMTP error from remote mail server after MAIL FROM:<noreply@EXAMPLE.com> SIZE=5077: 550-Verification failed for <noreply@EXAMPLE.com>\n550-Called: 12.188.100.82\n550-Sent: RCPT TO:<noreply@EXAM.....RESULTS CUT OFF HEREHere are some more details: Server: BoreasSpamAssassin: Enabled (Don't know how to disable)SpamAssassin - Spam Auto-Delete: DisabledSpamAssassin - Spam Box: Disabled Thank you in advance for any suggestions.