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bmolnar

Member Since 19 Oct 2010
Offline Last Active Jan 16 2019 11:22 PM

Posts I've Made

In Topic: Major Outage - 09/21/18+ - Client Discussion

24 September 2018 - 10:29 PM

Mike, is it safe for me to assume my Cpanel login on S3 won't work the server restore is complete?  Just want to make sure it's not a bad password.  Guess it's just luck of the draw being a client for 8 years but being on a newer server  :unsure:   Oh well, just means it's less busy I suppose.   Thanks!


In Topic: Major Outage - 09/21/18+ - Client Discussion

24 September 2018 - 09:51 PM

Did I miss something or was the last ETA/progress posting from MDD early this AM? By now there should be additional information...is it being posted somewhere that I'm not tuned in to?

 

Updates from staff are being posted in another thread:  https://forums.mddhosting.com/topic/1582-major-outage-092118-09242018/  This thread is just for discussion


In Topic: Major Outage - 09/21/18+ - Client Discussion

24 September 2018 - 09:37 PM

Thanks for your commitment Michael.

 

Are we waiting for a full restore before we can access WHM?

 

Moreover, is there a way we can force redirect the default webpage back to / , and force clear the browser-cached redirection?

 

Thanks again for your efforts. 

I have no way to test this since my site on S3 is still down, but you should be able to put this in the .htaccess file in /www

<FilesMatch "\.(css|flv|gif|htm|html|ico|jpe|jpeg|jpg|js|png|pdf|swf|txt)$">
	<IfModule mod_expires.c>
		ExpiresActive Off
	</IfModule>
	<IfModule mod_headers.c>
		FileETag None
		Header unset ETag
		Header unset Pragma
		Header unset Cache-Control
		Header unset Last-Modified
		Header set Pragma "no-cache"
		Header set Cache-Control "max-age=0, no-cache, no-store, must-revalidate"
		Header set Expires "Mon, 10 Apr 1972 00:00:00 GMT"
	</IfModule>
</FilesMatch>

On a side-note, from any server that hasn't been restored yet, are any of you able to login to Cpanel or do we have to wait?  Thanks


In Topic: Major Outage - 09/21/18+ - Client Discussion

24 September 2018 - 11:59 AM

I will see if we can't provide some sort of periodic update but the ETA's are for full restoration of each server.  If it's feasible to provide additional information we will do so.

Thank you for this information Mike.  I was just about to post asking if the ETA was for full restoration of the server or if it was in between slow and fast backup stages.  Been with you guys since Oct 2010 and everything (up til now) has been stellar.