forumite
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Infrastructure Upgrades - Storage and Servers
forumite replied to Michael D.'s topic in Server and Network Announcements
Just curious what the migration plan/schedule is for S1. Apologies if it's been answered elsewhere. -
R3 - Server Outage - File System Issues
forumite replied to Michael D.'s topic in Server and Network Announcements
Michael, appreciate you jumping on this one, and also appreciate the updates. Tom -
[Completed] Emergency Maintenance - Reboots
forumite replied to Michael D.'s topic in Server and Network Announcements
Thanks for another pro-active move on the part of MDD. I'd noticed slowdowns on several sites lately, but didn't file a ticket. Now I don't need to, and hopefully things will be back to normal. -
[Resolved] Echo Server Repair
forumite replied to Michael D.'s topic in Server and Network Announcements
I'd like to Thank Michael and the MDD Hosting team for the way in which they handled this situation. Yes, it was inconvenient, and probably tough for some folks, but Michael and Scott were open with us throughout the entire process. The pressure on these folks must have been tremendous, but they continued to respond to difficult questions in a calm, professional manner. I have no doubt that Michael and his team will be working with the backup vendor to ensure the process, should it happen again in the future, will be smoother and faster. -
I first opened an account with MDD almost a year ago, having moved over from another host that had become unreliable. The support by MDD has been nothing short of outstanding. It appears that I can file a support ticket at almost any time of the day or night, and it receives prompt attention. Reliability to date has been 100%. MDD are also proactive in taking steps to avoid issues. A big thanks MDD from a very happy customer.