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MikeDVB
Member Since 27 Sep 2008Offline Last Active Oct 26 2019 09:39 PM
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Male
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Location
Central Indiana, USA
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AIM
MichaelAtMDD
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michaeld@mddhosting.com
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Website URL
http://www.mddhosting.com/
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TowersKing54
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mddhosting
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Topics I've Started
S3 Server - Service Disruptions
26 October 2019 - 07:27 PM
At 11:02 AM ET on Sat October 26, 2019 the S3 server exhausted all of its physical RAM resulting in an outage. Before bringing the server back online we applied an additional 30GB of ram to the system bringing it up to a total of 120GB.
At 7:53 PM ET on Sat October 26, 2019 the S3 server once again experienced a brief outage.
We presently believe the issue to be with CloudLinux and it not properly applying RAM limits to all accounts.
A ticket has been opened with CloudLinux and we are watching the server closely.
R2 Server - Memory Doubled
01 October 2019 - 11:39 AM
We experienced an outage today on the R2 server and upon close investigation we believe a very brief but very large memory spike was the cause.
We've doubled the memory available to the system and this should prevent further outages of this nature.
I'm keeping an eye on the server personally and will keep this thread updated if we have to make any other changes.
R2 Server File System Check - September 27, 2019 - 11:30 PM ET
27 September 2019 - 01:15 PM
Hello!
We have been seeing some really weird storage performance with the R2 server lately up to and including short outages such as the one the server just now experienced.
This server has been online for quite some time and has not had a file system check performed in a while. We believe the issues faced are related to some file system corruption that needs to be corrected.
We are scheduling emergency maintenance for the R2 server for tonight, September 27, 2019 at 11:30 PM Eastern Time [GMT-4]. We expect the file system check to take no more than 15 minutes but we are going to schedule a 2 hour window in case it takes longer than we anticipate.
I apologize for the short notice on this as we need to take action to prevent further unplanned or unexpected downtime.
If you have any questions about this maintenance or the maintenance window feel free to reply here or to open a ticket with technical support.
Thank you.
RFO: S3 Server Data Roll-Back and Restoration - 09/08/2019
10 September 2019 - 09:18 AM
Network Disruption on April 11, 2019
13 April 2019 - 12:27 PM
This outage affected the entire facility in which we have our servers and was unfortunately outside of our realm of control.
We received the first alert at 04/11/2019 12:47:56 PM and verified all services back online at 04/11/2019 01:11:49 PM, after 24m of downtime. Times are eastern.
The RFO (reason for outage) can be seen at our upstream provider here: https://handynetwork...RFO 4.11.19.pdf. Ive also attached it to this post.
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