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Member Since 27 Sep 2008
Offline Last Active Jan 19 2021 10:32 AM

Topics I've Started

Upstream Network Maintenance Window - 10 PM to 2 AM ET on January 21 and January 22.

19 January 2021 - 10:32 AM



We were notified yesterday evening by our upstream facility that they will be performing some network maintenance on the 21st and 22nd of this month.  Our upstream facility estimates a 3 to 5 minute network disruption and a possibility of a few brief periods of latency and packet loss.


Should you wish to read the full notices from our upstream they can be found here:
January 21 - https://helpdesk.han...2021-8pm---12am[Mountain Time].

January 22 - https://helpdesk.han...january-22-2021


If you have any questions just let us know.



S5 Server Instability - 02/27/2020

27 February 2020 - 09:39 AM

The hardware powering the S5 server is experiencing issues.  The issues are not so large that an automatic fail-over happened but enough to disrupt the busiest services on the server.


We're working to restore stability and will likely be balancing the S5 server over to another piece of hardware.


We apologize for the trouble and will provide updates here as they come.