Jump to content


Photo

Echo Server - Email Authentication Issues [Resolved]

Resolved

  • Please log in to reply
4 replies to this topic

#1 MikeDVB

MikeDVB

    Forum Administrator

  • Staff Administrator
  • PipPipPipPipPip
  • 2,900 posts
  • Gender:Male
  • Location:Central Indiana, USA

Posted 07 March 2014 - 03:40 PM

We've enaged cPanel Emergency Support for this issue as no users are able to authenticate to the mail server on the Echo server using POP3, IMAP, or Webmail.  All inbound mail is being handled as normal [Exim handles inbound mail] so no mail will be lost although you won't be able to check the email or send it until this issue is resolved.

 

I fully anticipate cPanel to have this resolved within only a few minutes but will update this thread as I know more.


  • 0
Michael Denney - MDDHosting LLC - Providing Hosting since 2007
Scalable shared hosting plans in the cloud! Check them out!
Highly Available Cloud Shared, Reseller, and VPS
http://www.mddhosting.com/

#2 gplurn

gplurn

    Newbie

  • Members
  • Pip
  • 12 posts

Posted 07 March 2014 - 03:41 PM

thanks for the info


  • 0

#3 MikeDVB

MikeDVB

    Forum Administrator

  • Staff Administrator
  • PipPipPipPipPip
  • 2,900 posts
  • Gender:Male
  • Location:Central Indiana, USA

Posted 07 March 2014 - 04:01 PM

This has been resolved as of 7 minutes ago.  cPanel has added this case to an internal issue tracker [well, they updated the existing issue] as this has happened to a few other providers.  They did provide us the fix/work-around so that should it happen again we can have it resolved in seconds instead of minutes.

 

Sorry for any trouble this may have caused you.


  • 0
Michael Denney - MDDHosting LLC - Providing Hosting since 2007
Scalable shared hosting plans in the cloud! Check them out!
Highly Available Cloud Shared, Reseller, and VPS
http://www.mddhosting.com/

#4 gplurn

gplurn

    Newbie

  • Members
  • Pip
  • 12 posts

Posted 07 March 2014 - 04:32 PM

great, thanks!


  • 0

#5 idinknow

idinknow

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 11 April 2015 - 05:22 PM

nice post thanks for sharing


  • 0

dolii






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users