Leah Posted October 5, 2013 Report Share Posted October 5, 2013 Hello, I didn't want to open a support ticket for what might be a simple issue or potentially helpful to others. I have a client who has 2 accounts which are rapidly filling up the quota despite my efforts. Account 1: Mail forward. Other mail forwards on the account hang on to email until I manually delete & purge them in horde / round cube when I do monthly maintenance. Zero email shows in the online account, but the cpanel is showing over 200mb in the account & growing. Account 2. Outlook mail set for delete on download. Outlook & mail account is setup exactly as the other mail accounts. Zero email is showing in the online account (horde & round cube), but cpanel is showing over 100mb in the account. I did try deleting the mail tmp files from cpanel's file manager for both acounts & no change. It's really odd because it's happening to 2 completely seperate types of mail accounts (email & a email forward) yet not affecting any other email accounts or email forwards. Thanks for your help! Quote Link to comment Share on other sites More sharing options...
Michael D. Posted October 5, 2013 Report Share Posted October 5, 2013 You can create a user-level filter in your cPanel to forward the message and then discard it so it doesn't get stored. cPanel -> Disk Usage -> Takes a while to run, should show you where your disk usage is. Understand that the display in cPanel is usually cached a few hours as well - so if you wipe out the emails it won't immediately reflect it. Quote Link to comment Share on other sites More sharing options...
Leah Posted October 6, 2013 Author Report Share Posted October 6, 2013 Hi Mike, That makes sense. Can you check out this screen shot & let me know I'm doing the filter correctly? Thanks! Quote Link to comment Share on other sites More sharing options...
Michael D. Posted October 16, 2013 Report Share Posted October 16, 2013 Under actions you would want to put "deliver to " followed by "discard message" if you want it all done in the filter. I'm unsure if a forwarder will still work if you have a filter to discard - I would have to speculate the filter would override the forwarder. I apologize for the delay in responding - I hope you got this sorted. For some reason the forum didn't notify me that you had responded. Quote Link to comment Share on other sites More sharing options...
fjpoblam Posted January 3, 2015 Report Share Posted January 3, 2015 A very nice filter, Leah: I wouldnt have thought of it. Better for me than a forwarder. (I like to keep my MDD server spotlessly clean.) Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.