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Jasmine - PHP Returning Internal Server Error 500

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#1 MikeDVB

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Posted 29 July 2013 - 07:45 PM

We're currently rebuilding PHP on the server to fix the Internal Server Error 500 issues.  We expect the ETA to be no more than 20 minutes, however, we'll update this thread.


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#2 jonwatson

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Posted 29 July 2013 - 07:48 PM

You always beat me to it. I just came here to find out what was going on. Nice work :)


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#3 MikeDVB

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Posted 29 July 2013 - 07:49 PM

We were doing a quick swap out of MySQL software - from the BetterLinux MySQL to the cPanel provided MySQL.  It's supposed to be seamless/transparent but that is obviously not the case.

 

We're working on restoring PHP, however, it relies upon MySQL so until this tool is done running it's a waiting game.  MySQL is up and running, however, we may have to rebuild PHP to match this version of MySQL and we can't do that until this MySQL conversion tool is done.  I estimate conservatively 20 minutes, but that's an estimation.  If I can give a more accurate estimate I will.

 

I'll answer any and all questions I can.  I wish I could reverse this and schedule it [i.e. since it's causing issues] but stopping it now would cause more issues than it would solve.


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#4 MikeDVB

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Posted 29 July 2013 - 07:59 PM

There we go, fixed :).


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#5 jonwatson

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Posted 29 July 2013 - 08:00 PM

So it is, thanks!


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#6 MikeDVB

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Posted 29 July 2013 - 08:01 PM

All tickets opened during this issue have been updated/responded to.

 

cPanel *is* rebuilding PHP, however, it should be transparent [we do it all the time to upgrade the PHP version].  We'll be monitoring either way.


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#7 MikeDVB

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Posted 29 July 2013 - 08:43 PM

PHP is fully rebuilt and on the latest version of 5.3 at this time [5.3.27].

 

This issue is now considered resolved.


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