Jump to content
MDDHosting Forums

Hermes - Stability Issues


Recommended Posts

We're aware of an issue that's making the Hermes server unstable. We're doing our best to diagnose and resolve the issue and will post updates here.

 

There is the possibility we may need to perform an emergency transfer of Hermes accounts to another server, however, we'll do our best to give some advanced notice if possible.

Link to comment
Share on other sites

It's the same issue. It goes away after a reboot for a week or two and reoccurs. We haven't been able to nail it down just yet but we've been working with our kernel developer to try and isolate the issue.

 

If we can't get it sorted out we'll have to migrate this server to different hardware on a much newer operating system. This server is on CentOS 5.9, however, there is no way to do an in-place upgrade to 6.X.

Link to comment
Share on other sites

After reboot the server is stable - we're going to keep a close eye on it and if we're not able to track this issue down within the next 24 hours we'll schedule the server transfers. We don't want to transfer the accounts simply due to the inconvenience it may cause our users, however, it's better to have a transfer and then solid reliability than to continually have issues.

Link to comment
Share on other sites

Server is rebooted and back online [has been for a bit, forgot to update this thread sorry].

 

We have extensive debugging information to provide to our software vendor - they *should* be able to figure this out and get us fixed up before it can happen again.

Link to comment
Share on other sites

  • 2 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...