
#1
Posted 31 August 2012 - 01:44 PM
The attack has currently been migitated and we are waiting to see if the attack shifts in any way or just stops. At this time, we are not releasing additional details concerning the DDoS attack to help ensure those details are not used against this server.
If you have any quesstions, feel free to ask here or to open a support ticket directly.
More information concerning DDoS attacks can be read here: http://en.wikipedia....-service_attack and here: http://searchsecurit...-service-attack
=============
Update
Sept 9, 2012. About 6:05PM EDT - The attack has returned and we are actively mitigating it.
Edited by MikeDVB, 28 November 2012 - 05:45 PM.
DDoS attack has returned
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#2
Posted 31 August 2012 - 02:08 PM
Another thing to note, is that it's not us that's under attack - but a customer of ours. Unfortunately the nature of the internet is that it's a very hostile place - we are going to do what we can to keep everybody online and operational.
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#3
Posted 31 August 2012 - 02:50 PM
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#4
Posted 31 August 2012 - 03:10 PM
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#5
Posted 31 August 2012 - 03:25 PM
#6
Posted 31 August 2012 - 03:27 PM
The server was rebooted, however, MySQL was still being hammered. We've upgraded MySQL from 5.1.52 to 5.5.25 and will be rebuilding PHP modules to match. At this point everything appears to be back to normal, although some scripts may report issues until the PHP modules are rebuilt (takes about an hour).
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#7
Posted 31 August 2012 - 03:57 PM
If you have any further issues, by all means feel free to open a ticket or to update any ticket you may already have on the issue.
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#8
Posted 01 September 2012 - 05:14 AM

#9
Posted 07 September 2012 - 08:12 AM
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#10
Posted 09 September 2012 - 05:07 PM
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#11
Posted 09 September 2012 - 05:10 PM
#12
Posted 09 September 2012 - 05:26 PM
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#13
Posted 09 September 2012 - 05:35 PM

Keep in mind that 235 MBPS is a lot, but what is more important is the packets per second as well as the type of packets (i.e. UDP, TCP to port 80, actual HTTP requests versus garbage traffic, etc).
The attack is on the order of 1,000,000 (1 million) packets per second.
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#14
Posted 09 September 2012 - 05:40 PM

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#15
Posted 09 September 2012 - 06:01 PM
#16
Posted 09 September 2012 - 06:03 PM

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#17
Posted 10 September 2012 - 10:40 PM
#18
Posted 10 September 2012 - 10:44 PM
What action do you take on a customer who has a site under attack? I know some providers will instantly terminate the account.
Our first priority is always restoring normal service to other clients on the server by migitating the attack. In terms of how we handle the targeted account, it is evaluated on a case by case basis.
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#19
Posted 10 September 2012 - 11:09 PM
We do have some agreements with third party proxy providers that can filter some DDoS attacks (depending on type/size/duration) that we can make available to customers in need at reduced pricing. We've been able to avoid that except for a single case so far this year.
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