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#1 pabs11

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Posted 04 April 2012 - 09:02 AM

hi again

Could you explain how reseller hosting works please ? I don't quite get it all.

Using the basic plan as an example, I see it's a 25gb data size account, with a limit of 25 accounts.

Does that mean that the 25gb is shared amongst the 25 ( or 12 or whatever ) accounts ?

And I can use one of those accounts for my own site(s) ?

And if a client has a tech issue, needs tech support of some kind, would they come to me and then I submit it to you or ....how does it work ?

thanks, paul
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#2 MikeDVB

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Posted 04 April 2012 - 04:34 PM

Could you explain how reseller hosting works please ? I don't quite get it all.

You are simply given enough access to be able to create your own accounts, just as we do. You obviously won't have the same access we do due to security purposes and privacy.

Using the basic plan as an example, I see it's a 25gb data size account, with a limit of 25 accounts.
Does that mean that the 25gb is shared amongst the 25 ( or 12 or whatever ) accounts ?

You can create up to 25gb worth of accounts, so if you create 4 accounts with a 5GB disk limit, you will have only 5 more GB to distribute, etc.

And I can use one of those accounts for my own site(s) ?

Yes.

And if a client has a tech issue, needs tech support of some kind, would they come to me and then I submit it to you or ....how does it work ?

Yep, they contact you - you do your best to resolve it, and contact us if you need help.
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