
[Completed] Gemini full restoration from backup system.
#1
Posted 29 May 2011 - 01:53 PM
Update:
The file system was irreparably damaged and we're restoring the server from our backup system.
Update 2 (6:09 PM EST (GMT-5)):
The server has been fully restored - the restoration process took approximately 1 hour and 41 minutes. The server is back online and will be sluggish for 5 to 10 minutes as it catches up to missed requests and email. If you have any issues do please open a support ticket.
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#2
Posted 29 May 2011 - 01:57 PM
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#3
Posted 29 May 2011 - 02:04 PM
#4
Posted 29 May 2011 - 02:19 PM
That is a possibility, yes. We'll need to see if we can repair the file system or if we need to go right into a restoration. Our team is working on this now.Does that mean that we might lose our data from last night till now?
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#5
Posted 29 May 2011 - 02:23 PM
Well, I hope you guys are able to save all the data.That is a possibility, yes. We'll need to see if we can repair the file system or if we need to go right into a restoration. Our team is working on this now.
Thanks.
#6
Posted 29 May 2011 - 02:54 PM
#7
Posted 29 May 2011 - 02:58 PM
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#8
Posted 29 May 2011 - 03:01 PM
#9
Posted 29 May 2011 - 03:04 PM
Will I loose everything I had done up to this point?
What about my account, and domain name registrations?
#10
Posted 29 May 2011 - 03:08 PM
If we're unable to recover the data directly from the server, then yes, anything created today will be gone.So... I just purchased my plan today, and was working on setting up my forum when this happened.
Will I loose everything I had done up to this point?
Your domain registration will be fine - if you wish - I can go ahead and create a new account for you on another server since you've just registered so you can get back to work. Just open a support ticket.What about my account, and domain name registrations?
An ETA will be posted here as soon as we have one.
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#11
Posted 29 May 2011 - 03:13 PM
I would not be able to work on it for another couple hours due to other stuff I need to get finished.
#12
Posted 29 May 2011 - 03:20 PM
#13
Posted 29 May 2011 - 03:20 PM
If your account was created today, then it wouldn't matter because the backup was created before your account was created.Is it 100% positive you will have to use your backup or not?
I would not be able to work on it for another couple hours due to other stuff I need to get finished.
We're restoring the server now as the file system repairs left the file system in a state where there was simply too much data loss. It will need to run for a short bit before we will have an ETA.
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#14
Posted 29 May 2011 - 03:22 PM
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#15
Posted 29 May 2011 - 03:24 PM
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#16
Posted 29 May 2011 - 03:31 PM
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#17
Posted 29 May 2011 - 03:34 PM
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#18
Posted 29 May 2011 - 03:41 PM
#19
Posted 29 May 2011 - 03:44 PM
#20
Posted 29 May 2011 - 03:49 PM
Yes, we are as the file system was beyond repair.Mike, are you restoring the files from last night?
Absolutely.Appreciate the updates and quick response Mike.
58.5 of 309 GBs restored.
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