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[Completed] Fresh Backups of Echo / Cypress / Fresco


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I would love a temporary VPS until we can find a permanent fix -- assuming it's fully managed. My Linux skills are C+.

The server is now done and *should* perform well now. It may take a few minutes for things to get back to normal.
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I'd be interested in a temporary, fully managed VPS as well since Cypress is currently not working properly about once a week on average.

I appreciate your efforts and you always seem to be working on it right away, however it seems to have endless issues.

What would be involved in getting a temp vps? Would there be downtime?

If you can wait until I get my open letter that I am writing done and then make your decisions based upon that message, I would appreciate it. I am going to list some options and detail some changes that we will be making over the next couple of days, weeks, and months.

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Mike, have you considered switching to weekly only backups on Cypress? I personally wouldn't have a problem with that, as daily backups for large sized accounts seems rather overkill anyway.

 

R1Soft appears to be the real problem here, and is causing significant cost increases for the luxury of daily backups. Just isn't worth it IMHO :D

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I think the issue with that is that would always require full backups, which really pound the server for a long time vs the daily "supposed to only backup changes" backups. From what I understand it's just been a bunch of unfortunate events that have been causing it to do full backups more often recently.

 

Weekly backups (although I'd add daily SQL backups, since thats whats most likely to change) doesn't seem like a bad idea in theory though. Although the server seemed to melt that day he installed the SQL backup plugin too, so who knows.

 

I don't know why it's so hard to have something scanning files in the background at a sane rate and copying anything with changes, but apparently it's too much for R1Soft.

Maybe their name is short for Remedial comp.sci. 1 Software :D

 

Hopefully whoever maintains cloud linux can get the version with the IO improvements fixed, seemed like the server load dropped by half the couple of days that was on.

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Mike, have you considered switching to weekly only backups on Cypress? I personally wouldn't have a problem with that, as daily backups for large sized accounts seems rather overkill anyway.

 

R1Soft appears to be the real problem here, and is causing significant cost increases for the luxury of daily backups. Just isn't worth it IMHO :D

You're welcome to stay on the existing account if you don't want to make a change to one of the new plans or a VPS at 50% off. The issue with R1Soft 3.0 is that if you stop a backup in progress, you reboot, or you restart the CDP agent on the server - it will do a full scan on the next run no matter what. I've discussed this with one of the individuals at R1Soft pivotal in the development of their CDP agent and they're going to be addressing this in a few various ways that will all make this process much better but it will take time (on the order of months) to get it built and rolled out on R1's side.

 

I think the issue with that is that would always require full backups, which really pound the server for a long time vs the daily "supposed to only backup changes" backups. From what I understand it's just been a bunch of unfortunate events that have been causing it to do full backups more often recently.

In discussing the details with a source at R1Soft we've figured out why the full backups are happening but it has been an unfortunate series of domino events.

 

Weekly backups (although I'd add daily SQL backups, since thats whats most likely to change) doesn't seem like a bad idea in theory though. Although the server seemed to melt that day he installed the SQL backup plugin too, so who knows.
It's just the way the 3.0 MySQL module is written - IMHO it's TERRIBLE. It spends 3 to 10 seconds PER DATABASE when the 2.0 version could back up all MySQL databases on the entire server in seconds if not a couple of minutes. The 3.0 version would take HOURS upon HOURS every night just to back up the MySQL databases.

 

I don't know why it's so hard to have something scanning files in the background at a sane rate and copying anything with changes, but apparently it's too much for R1Soft.

Maybe their name is short for Remedial comp.sci. 1 Software :P

They're actually adding throttling and some other really neat things that should help a lot but they won't be available, again, for months.

 

Hopefully whoever maintains cloud linux can get the version with the IO improvements fixed, seemed like the server load dropped by half the couple of days that was on.

They have a new version out that is supposedly stable but we're going to give it 2 to 3 weeks before we make the switch so others using it can find these "unexpected system crashes", report them, and have them resolved first.

 

R1Soft probably ain't cheap as well. Maybe, if you can, develop something in-house.

It's not cheap, that's for sure at $500 or so per server last time I looked. Developing software to do this in-house would certainly be much more expensive however for sure. We considered simply using rsync backups but our servers tend to have millions upon millions of files which means that rsync would spend a tremendous amount of time just identifying what files to copy which is fairly intensive in and of itself.

 

That would most likely cost a lot more.

Indeed.
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