Just wanted to say I came to MDD back in 2010 & brought all my clients with me as I've been super happy with MDD's support. It's always a shock to the system when I have to deal with other hosts. I'm not super happy with the situation as it is a nail biter, but mistakes happen as we all know being in the tech business. Thank you so much for keeping everybody in the loop. & for changing the error message, it made me & everyone else look totally stupid.
I do have a question - would you recommend going forward we make sure we use the Cloudflare option in cpanel? Do you recommend cname or nameserver. I want to make a change to my system as I have frequent backups mandated but need to add a further layer of protection for my clients (some uncomfortable conversations about how I am going to protect them in the future - & here I am preaching to the choir...).