Jump to content


Photo

S1, S2, R1, R2, R3, P1 Server Updates - Sunday, September 2, 2018 @ 10 PM EDT

Completed

  • This topic is locked This topic is locked
14 replies to this topic

#1 MikeDVB

MikeDVB

    Forum Administrator

  • Staff Administrator
  • PipPipPipPipPip
  • 2,873 posts
  • Gender:Male
  • Location:Central Indiana, USA

Posted 13 August 2018 - 06:11 PM

When.

We will be performing some server updates on the S1, S2, R1, R2, R3, and P1 servers on Sunday, September 2nd, 2018 at 10 PM EDT [GMT-4].

 

We chose Sunday at 10 PM EDT as this is the lowest traffic period for our network.

 

Impact.

These updates will result in the disruption of HTTP/HTTPS services for anywhere from 5 to 45 minutes.  All other services will continue to function normally including email.

 

Technical Details.

What we'll be doing is moving from EasyApache 3 to EasyApache 4 in preparation for the option to set PHP versions by-folder or by-domain.  Additionally cPanel is ending support for EasyApache 3 in December of this year and we do want to get updated prior to that point.

 

If you have any questions about this maintenance do please let us know.


  • 0
Michael Denney - MDDHosting LLC - Providing Hosting since 2007
Scalable shared hosting plans in the cloud! Check them out!
Highly Available Cloud Shared, Reseller, and VPS
http://www.mddhosting.com/

#2 MikeDVB

MikeDVB

    Forum Administrator

  • Staff Administrator
  • PipPipPipPipPip
  • 2,873 posts
  • Gender:Male
  • Location:Central Indiana, USA

Posted 02 September 2018 - 08:55 PM

This maintenance will begin in about 5 minutes.


  • 0
Michael Denney - MDDHosting LLC - Providing Hosting since 2007
Scalable shared hosting plans in the cloud! Check them out!
Highly Available Cloud Shared, Reseller, and VPS
http://www.mddhosting.com/

#3 MikeDVB

MikeDVB

    Forum Administrator

  • Staff Administrator
  • PipPipPipPipPip
  • 2,873 posts
  • Gender:Male
  • Location:Central Indiana, USA

Posted 02 September 2018 - 09:00 PM

The maintenance has begun.


  • 0
Michael Denney - MDDHosting LLC - Providing Hosting since 2007
Scalable shared hosting plans in the cloud! Check them out!
Highly Available Cloud Shared, Reseller, and VPS
http://www.mddhosting.com/

#4 Plippers

Plippers

    Newbie

  • Members
  • Pip
  • 16 posts
  • Gender:Male

Posted 02 September 2018 - 09:32 PM

The maintenance has begun.

 

Looks like it's coming back online.

 

Accounts are defaulted to PHP 5.6? I set my sites back to 7.2 and they went down again. I guess that PHP version isn't spun up yet.


  • 0

#5 MikeDVB

MikeDVB

    Forum Administrator

  • Staff Administrator
  • PipPipPipPipPip
  • 2,873 posts
  • Gender:Male
  • Location:Central Indiana, USA

Posted 02 September 2018 - 09:35 PM

 

Looks like it's coming back online.

 

Accounts are defaulted to PHP 5.6? I set my sites back to 7.2 and they went down again. I guess that PHP version isn't spun up yet.

We moved from Easy Apache 3 to Easy Apache 4 and as a part of this process it switches back to Apache [instead of LiteSpeed] and native PHP [instead of PHP Selector] - so yes there was a short period where the version would have been wrong.

 

The P1 server and R3 server are completed.  I'm checking the other servers to see if they're done.


  • 0
Michael Denney - MDDHosting LLC - Providing Hosting since 2007
Scalable shared hosting plans in the cloud! Check them out!
Highly Available Cloud Shared, Reseller, and VPS
http://www.mddhosting.com/

#6 MikeDVB

MikeDVB

    Forum Administrator

  • Staff Administrator
  • PipPipPipPipPip
  • 2,873 posts
  • Gender:Male
  • Location:Central Indiana, USA

Posted 02 September 2018 - 09:35 PM

S2, R2, R3, and P1 are done.

 

The only servers still converting are S1 and R1.


  • 0
Michael Denney - MDDHosting LLC - Providing Hosting since 2007
Scalable shared hosting plans in the cloud! Check them out!
Highly Available Cloud Shared, Reseller, and VPS
http://www.mddhosting.com/

#7 MikeDVB

MikeDVB

    Forum Administrator

  • Staff Administrator
  • PipPipPipPipPip
  • 2,873 posts
  • Gender:Male
  • Location:Central Indiana, USA

Posted 02 September 2018 - 09:40 PM

Sites on S1 are back online.


  • 0
Michael Denney - MDDHosting LLC - Providing Hosting since 2007
Scalable shared hosting plans in the cloud! Check them out!
Highly Available Cloud Shared, Reseller, and VPS
http://www.mddhosting.com/

#8 MikeDVB

MikeDVB

    Forum Administrator

  • Staff Administrator
  • PipPipPipPipPip
  • 2,873 posts
  • Gender:Male
  • Location:Central Indiana, USA

Posted 02 September 2018 - 09:43 PM

The only server still updating at this time is R1.


  • 0
Michael Denney - MDDHosting LLC - Providing Hosting since 2007
Scalable shared hosting plans in the cloud! Check them out!
Highly Available Cloud Shared, Reseller, and VPS
http://www.mddhosting.com/

#9 MikeDVB

MikeDVB

    Forum Administrator

  • Staff Administrator
  • PipPipPipPipPip
  • 2,873 posts
  • Gender:Male
  • Location:Central Indiana, USA

Posted 02 September 2018 - 10:03 PM

Unfortunately the R1 server is taking significantly longer to upgrade than the rest.  We're watching the process and will update this thread as soon as it is completed.  This is one of the reasons we put this upgrade off - is not to interrupt services - but as cPanel is End Of Life'ing EasyApache3 in December of this year we were running out of time to perform the upgrade.


  • 0
Michael Denney - MDDHosting LLC - Providing Hosting since 2007
Scalable shared hosting plans in the cloud! Check them out!
Highly Available Cloud Shared, Reseller, and VPS
http://www.mddhosting.com/

#10 Plippers

Plippers

    Newbie

  • Members
  • Pip
  • 16 posts
  • Gender:Male

Posted 02 September 2018 - 10:15 PM

S2, R2, R3, and P1 are done.

 

The only servers still converting are S1 and R1.

 

Hey Mike,

 

Not to bogard your time as I'm sure you're busy with this....

 

But, I'm on S2 and all sites on my account are still down. I'm set to PHP 7.2 if that matters.

 

Do you want me to open a ticket or wait a bit longer?

 

Cheers.


  • 0

#11 MikeDVB

MikeDVB

    Forum Administrator

  • Staff Administrator
  • PipPipPipPipPip
  • 2,873 posts
  • Gender:Male
  • Location:Central Indiana, USA

Posted 02 September 2018 - 10:21 PM

Unlike all of our other servers the R1 Server upgrade has not gone smoothly.  We are working with cPanel Emergency Support to get things finished up and back online as quickly as possible.

 

There is nothing wrong with the data - files or databases - only the web server configuration for Apache/LiteSpeed.

 

We'll update this thread as we know more.


  • 0
Michael Denney - MDDHosting LLC - Providing Hosting since 2007
Scalable shared hosting plans in the cloud! Check them out!
Highly Available Cloud Shared, Reseller, and VPS
http://www.mddhosting.com/

#12 MikeDVB

MikeDVB

    Forum Administrator

  • Staff Administrator
  • PipPipPipPipPip
  • 2,873 posts
  • Gender:Male
  • Location:Central Indiana, USA

Posted 02 September 2018 - 10:22 PM

 

Hey Mike,

 

Not to bogard your time as I'm sure you're busy with this....

 

But, I'm on S2 and all sites on my account are still down. I'm set to PHP 7.2 if that matters.

 

Do you want me to open a ticket or wait a bit longer?

 

Cheers.

There are no issues with S2, so yes, please open a ticket.


  • 0
Michael Denney - MDDHosting LLC - Providing Hosting since 2007
Scalable shared hosting plans in the cloud! Check them out!
Highly Available Cloud Shared, Reseller, and VPS
http://www.mddhosting.com/

#13 Plippers

Plippers

    Newbie

  • Members
  • Pip
  • 16 posts
  • Gender:Male

Posted 02 September 2018 - 10:29 PM

There are no issues with S2, so yes, please open a ticket.

 

 

I've opened a ticket. All my sites are 403 since the upgrade.

 

Cheers.


  • 0

#14 MikeDVB

MikeDVB

    Forum Administrator

  • Staff Administrator
  • PipPipPipPipPip
  • 2,873 posts
  • Gender:Male
  • Location:Central Indiana, USA

Posted 02 September 2018 - 11:00 PM

R1 is working as expected and has been for a bit - I just wanted to check a lot of sites on the server before posting the update.

 

If you have any issues do please open a ticket so we can take a look.


  • 0
Michael Denney - MDDHosting LLC - Providing Hosting since 2007
Scalable shared hosting plans in the cloud! Check them out!
Highly Available Cloud Shared, Reseller, and VPS
http://www.mddhosting.com/

#15 Scott

Scott

    MDDHosting Staff

  • Staff Administrator
  • PipPipPipPip
  • 421 posts
  • Gender:Male

Posted 03 September 2018 - 11:59 AM

This maintenance has concluded and all services should be online and operational. If you believe you are having an issue related to the maintenance, please open a support ticket for further assistance.


  • 0
Scott S - MDDHosting LLC - Providing Hosting since 2007
Scalable shared hosting plans in the cloud! Check them out!
Highly Available Cloud Shared, Reseller, and VPS
http://www.mddhosting.com/





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users