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S1 Server - Unexpected Outage

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#1 MikeDVB

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Posted 30 October 2016 - 05:34 PM

We are aware of the issues the S1 server is currently experiencing and we are investigating.


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#2 MikeDVB

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Posted 30 October 2016 - 05:37 PM

MySQL is shutting down now gracefully while we investigate - this can take a few minutes while it dumps all of its data stored in RAM to permanent storage.


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#3 MikeDVB

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Posted 30 October 2016 - 05:47 PM

We're actually rebooting the server to bring it into a newer system kernel and to make a few modifications.


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#4 MikeDVB

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Posted 30 October 2016 - 05:58 PM

The server is back online, however, there appears to be a larger networking issue ongoing right now.  It looks like it may be affecting DNS resolution.  I'm reaching out to our networking team.


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#5 MikeDVB

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Posted 30 October 2016 - 06:55 PM

It turns out this was likely due to an networking issue with a transit provider - Zayo.

 

I'm going to be making a new thread on this momentarily with some details.


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