I went looking for a new home for my blog, http://MarianAllen.com, after weeks of up-and-down time with Bluehost. Their customer service lines, which used to be excellent, was now handled by people who were obviously working from a script and had no idea what they were actually supposed to be helping with.
ReviewHell pointed me to MDD Hosting, and I'm SO GLAD!
Between my own ignorance and BlueHost's inability to help, moving my blog was more difficult than it should have been, but the MDD Support Staff stuck with me and encouraged me to learn what I needed to learn in order to wring my site out of BlueHost and transfer it to MDD.
I'd give them a higher rating, but I only have two hands, so two thumbs up!