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S1 Server - HTTP Intermittence

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The root cause has been identified as an incompatibility between CentOS7 [the operating system of the new server], cPanel, and LiteSpeed.


We do perform extensive testing on new configurations to avoid issues such as these, however, this isn't an issue that came up in our testing.


We're actively working with our software vendors to resolve this issue.

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We've been forced to roll back to Apache on this server. The new hardware is fast/powerful enough and under-loaded enough that you shouldn't notice any performance impacts.


We're evaluating our options to move forward with the least disruption possible. LiteSpeed will most likely have this issue resolved on Monday or Tuesday.

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We have made adjustments to the server to better handle the load that is coming in on the non litespeed server. Namely, allowing users to use more cpu than normal. This is currently allowing most sites to function without issue. Please let us know via ticket if your site is having issues.


A permanent fix is planned for this evening and we will post more details here once we have them.

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