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SR1 and SD1 Down


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#1 ericr

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Posted 29 October 2014 - 04:22 AM

Hello,

We are aware that SR1 and SD1 have gone offline.  I am currently working to bring them back online and will update the tickets and this forum when I have more exact details on what is going on.


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#2 sunrisecc

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Posted 29 October 2014 - 06:52 AM

An update is required.


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#3 lucas3d

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Posted 29 October 2014 - 07:05 AM

After more than 6 hours of down, any new will be welcome!


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#4 sunrisecc

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Posted 29 October 2014 - 07:33 AM

This is getting real frustrating. The silence is deafening.


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#5 juliebolddogge

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Posted 29 October 2014 - 07:55 AM

Anybody have any updates that I can pass on to my clients?? Thanks in advance.


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#6 sunrisecc

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Posted 29 October 2014 - 08:07 AM

I am in the same boat.


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#7 Bluesplayer

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Posted 29 October 2014 - 08:18 AM

Bit odd no updates? 

 

I just hope I haven't lost any work.


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#8 sunrisecc

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Posted 29 October 2014 - 08:26 AM

My sites coming back up.


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#9 juliebolddogge

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Posted 29 October 2014 - 08:34 AM

Just got an alert that one of mine is back up too. Downtime was 7 hours + :(


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#10 Bluesplayer

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Posted 29 October 2014 - 08:44 AM

Mine are back online and no work lost - will be backing up my work a bit more regularly from now on.


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#11 sunrisecc

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Posted 29 October 2014 - 09:15 AM

Server is now extremely slow.

 

I republished my site and the speed is normal.


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#12 MikeDVB

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Posted 29 October 2014 - 10:58 AM

Anybody who opened a ticket got a direct response with cause, explanation, what we did to resolve the issue, and what we're doing to prevent it.

 

I will be making a formal post here on the forums within 48 hours outlining all of this detail for anybody interested but I need some time to draft the formal report and make sure we've covered all of our bases on preventing it from happening again.

 

If you want the details early open a ticket regarding the matter and I'll be happy to send the non-formal version over.


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#13 MikeDVB

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Posted 29 October 2014 - 06:37 PM

Here it is -> http://forums.mddhos...0292014-204-am/


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