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#6228 Opened Premium Hosting account yesterday, status still 'pending' as o...

Posted by AZworks on 11 September 2016 - 03:32 PM in Premium Hosting Support

I opened a Premium Hosting account yesterday.  The charge was successful, invoice shows paid.  

 

Status for this service say's it's "pending".  When I go to the page for the service it just says This hosting package is currently Pending.

You cannot begin using this hosting account until it is activated.

 

I opened a tech support ticket which was responded too quickly enough and 'escalated' to Billing which seems odd as the invoice shows paid.  Haven't heard anything since then which was ~5 hours ago at this point.  Guessing the billing guys don't work weekends?