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#7532 November 18, 2018 - DDoS Attack

Posted by mdd_shared_user on 20 November 2018 - 07:55 PM in Server and Network Announcements

Any update on this?  Thanks.




#7449 Major Outage - 09/21/18+ - Client Discussion

Posted by mdd_shared_user on 27 September 2018 - 06:59 AM in Web Hosting

command line commands generally don't ask are you sure. If you have the authority to run the command it executes immediately.

I think that's probably true, but as has been quite painfully demonstrated at MDD, makes no sense when the command can be so destructive.  I don't expect that administrators can control it but confirmations would help:

 

   Are you sure you want to DELETE all data on ALL SERVERS?  Type YES to continue, NO to cancel.

 

Or, if the confirmation text could be configured:

 

   Are you sure you want to put MDD out of business?  Type YES to continue, NO to cancel.

 

Also, is a block discard command EVER used on these systems?  I simply can't get my head around how this command, significantly different than the cleanup command, could be entered.

 

Regardless, it happened and Mike and crew did the right thing, an outstanding effort to restore as quickly as possible.  And they are addressing the issues that caused it and will make recovery faster and less traumatic in future.




#7108 Major Outage - 09/21/18+ - Client Discussion

Posted by mdd_shared_user on 24 September 2018 - 05:20 AM in Web Hosting

Guys please do not turn this into a ticketing system. You are just slowing things down. If your server IS finished restoring, and then something doesn't work, open a TICKET.

I hear you.  Was hoping it's a problem I can fix myself.




#7106 Major Outage - 09/21/18+ - Client Discussion

Posted by mdd_shared_user on 24 September 2018 - 05:07 AM in Web Hosting

​My website and email are back up (I know, lucky me).  But I have a small PHP file (index.php) that checks the user agent and launches either the full or mobile version of the site.  That isn't working - when I launch the website from my mobile phone I get the 'Sorry' page.  The site works if launched from a computer or when using the mobile subdomain directly.

​

​Do any of you web experts have any idea why it's not working?  I haven't created a ticket as I expect it will take quite a while for support to respond.