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#7617 Upstream Network Maintenance Window - 10 PM to 2 AM ET on January 21 and Janu...

Posted by MikeDVB on 19 January 2021 - 10:32 AM in Server and Network Announcements

Hello.

 

We were notified yesterday evening by our upstream facility that they will be performing some network maintenance on the 21st and 22nd of this month.  Our upstream facility estimates a 3 to 5 minute network disruption and a possibility of a few brief periods of latency and packet loss.

 

Should you wish to read the full notices from our upstream they can be found here:
January 21 - https://helpdesk.han...2021-8pm---12am[Mountain Time].

January 22 - https://helpdesk.han...january-22-2021

 

If you have any questions just let us know.

 

Thanks,




#7597 S5 Server Instability - 02/27/2020

Posted by MikeDVB on 27 February 2020 - 09:57 AM in Server and Network Announcements

This is actually one of the larger DDoS attacks we've ever seen - large enough that action had to be taken at the network level to keep the network stable.

 

Currently there is an IP address that is null routed and we're going to be working to restore services to other IPs.  Hopefully the attack won't move to the new IP but without us knowing who, exactly, was the target it's hard to be sure.

 

We're going to be evaluating all of the logs to do our best to identify who the target of the attacks are so we can isolate the account.




#7601 S5 Server Instability - 02/27/2020

Posted by MikeDVB on 27 February 2020 - 11:11 AM in Server and Network Announcements

An email has been dispatched to all clients on the S5 server.




#7598 S5 Server Instability - 02/27/2020

Posted by MikeDVB on 27 February 2020 - 10:06 AM in Server and Network Announcements

Still working to move accounts to new IPs.




#7600 S5 Server Instability - 02/27/2020

Posted by MikeDVB on 27 February 2020 - 11:01 AM in Server and Network Announcements

All accounts have had their IP addresses updated.  I'm going to be emailing everybody on the server [even those not affected] as there is no way for us to separate out emails by IP.




#7596 S5 Server Instability - 02/27/2020

Posted by MikeDVB on 27 February 2020 - 09:39 AM in Server and Network Announcements

The hardware powering the S5 server is experiencing issues.  The issues are not so large that an automatic fail-over happened but enough to disrupt the busiest services on the server.

 

We're working to restore stability and will likely be balancing the S5 server over to another piece of hardware.

 

We apologize for the trouble and will provide updates here as they come.




#7604 S5 Server Instability - 02/27/2020

Posted by MikeDVB on 27 February 2020 - 01:39 PM in Server and Network Announcements

Good job responding quickly to the attack.

If the attack was targeting a specific account, are you going to isolate it?

If we're able to identify it, we would and would reach out to the owner.

So far the attack hasn't changed IPs.




#7599 S5 Server Instability - 02/27/2020

Posted by MikeDVB on 27 February 2020 - 10:51 AM in Server and Network Announcements

Most accounts have had their IP addresses updated.  We still have a few more to update.