MDDHosting Forums: [Resolved] Gemini Server Backups - R1Soft - MDDHosting Forums
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[Resolved] Gemini Server Backups - R1Soft
#1
Posted 28 November 2011 - 03:30 AM
The R1Soft 3.0 software filled all empty disk space (over 100 GB) on the Gemini server tonight during a routine backup. This is abnormal and resulted in the server exhausting all free disk space. Gemini was rebooted recently and, as such, is running a slightly newer backup module (4.2.1 build 15715) than the rest of the servers.
We've sent an email to R1Soft regarding this issue and will update this thread in regards to this issue. We have also learned that other providers (some much larger than us) have also experienced this issue and as of yet, there is no known fix short of making sure there are several hundred GB of space available to the backup system on each server (unrealistic) or simply not backing the server(s) up.
At this point all R1Soft backups on the Gemini server will be paused due to this issue, and we will update this thread once the backups are resumed.
We've sent an email to R1Soft regarding this issue and will update this thread in regards to this issue. We have also learned that other providers (some much larger than us) have also experienced this issue and as of yet, there is no known fix short of making sure there are several hundred GB of space available to the backup system on each server (unrealistic) or simply not backing the server(s) up.
At this point all R1Soft backups on the Gemini server will be paused due to this issue, and we will update this thread once the backups are resumed.
█ Michael Denney - MDDHosting, LLC - Professional Hosting Solutions
█ LiteSpeed Powered - Shared, Reseller, Semi-Dedicated, and VPS
█ Incremental R1Soft CDP Backups on all shared, semi-dedicated, and VPS services!
█ http://www.mddhosting.com/ - Follow us on Twitter!
█ LiteSpeed Powered - Shared, Reseller, Semi-Dedicated, and VPS
█ Incremental R1Soft CDP Backups on all shared, semi-dedicated, and VPS services!
█ http://www.mddhosting.com/ - Follow us on Twitter!
#2
Posted 29 November 2011 - 12:29 PM
We have worked with our software vendor, and this issue has been resolved. Regular backups of the Gemini server have resumed (with one having taken place last night).
█ Michael Denney - MDDHosting, LLC - Professional Hosting Solutions
█ LiteSpeed Powered - Shared, Reseller, Semi-Dedicated, and VPS
█ Incremental R1Soft CDP Backups on all shared, semi-dedicated, and VPS services!
█ http://www.mddhosting.com/ - Follow us on Twitter!
█ LiteSpeed Powered - Shared, Reseller, Semi-Dedicated, and VPS
█ Incremental R1Soft CDP Backups on all shared, semi-dedicated, and VPS services!
█ http://www.mddhosting.com/ - Follow us on Twitter!
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