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[Closed] Unexpected Network Outage Updated 10:37 PM EDT

#1 User is offline   Scott S 

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Posted 11 November 2011 - 07:59 PM

At 07:26:57PM on 11/11/2011 our external monitoring software detected a network wide outage. The outage lasted approximately 9 minutes with about 5 more minutes for our servers to catch up with the sudden flood of requests that came in when the network was restored. To our knowledge, there were no plans for scheduled maintenance or similar. We are still awaiting details from our data center's networking team and will share these details with you when they become available.

At this time, all services appear to be operating normally.

If you have any questions, feel free to post here or open a support ticket.

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Update - 10:37 PM EDT
Here is the latest update from our networking team:

Quote

At approximately 5:31PM to 5:40PM CDT, we had a network wide outage. The issue returned a short while ago (8:15PM). We are actively working on resolving the root condition that is causing these problems. Additional service interruptions may unfortunately occur as a result of our troubleshooting.

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#2 User is offline   YAHO.ME 

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Posted 12 November 2011 - 01:53 AM

Yap i notice this down time... my siteuptime.com monitoring inform me at my mail ... it also was at all the mddhosting servers even the main one ... all gives me when i do ping requested time out over than 5 minutes after that its all up again and works fine.
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#3 User is offline   Jeff 

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Posted 13 November 2011 - 12:53 PM

It would be nice to have an update on what happened during this event. Thanks.
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#4 User is offline   Thiago Medeiros 

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Posted 13 November 2011 - 05:09 PM

Whaiting for staff reply...
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#5 User is offline   Scott S 

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Posted 13 November 2011 - 05:33 PM

We haven't received any further updates at this time.
█ Scott S. - MDDHosting, LLC - Professional Hosting Solutions
█ LiteSpeed Powered - Shared, Reseller, Semi-Dedicated, and VPS
█ Incremental R1Soft CDP Backups on all services!
█ http://www.mddhosting.com/ - Follow us on Twitter! @MDDHosting
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