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Connection Reset Error on Fresco

#1 User is offline   Vilandra 

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Posted 25 August 2011 - 12:11 PM

My users are reporting getting an intermittent "Connection Reset" error. I've not changed anything about my site or anything like that - does anyone have any ideas what might be causing it?

:)
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#2 User is offline   Scott S 

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Posted 26 August 2011 - 11:02 AM

There are a lot of possible causes for this. I would suggest opening a tech support ticket so we can see your account's history and identify what is going on.
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#3 User is offline   MaSlo 

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Posted 09 September 2011 - 09:32 AM

Two days ago we start having the same problem (our account is on Hermes). Downloading files bigger in size (100 MB+) is troublesome, very often the connection is reset before the whole content gets downloaded. May be some connection time-out?

Anyway, support ticket has already been opened, looking forward to learn where the problem is.
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#4 User is offline   MikeDVB 

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Posted 16 September 2011 - 01:19 AM

View PostMaSlo, on 09 September 2011 - 09:32 AM, said:

Two days ago we start having the same problem (our account is on Hermes). Downloading files bigger in size (100 MB+) is troublesome, very often the connection is reset before the whole content gets downloaded. May be some connection time-out?

Anyway, support ticket has already been opened, looking forward to learn where the problem is.

This was resolved in the ticket, for anybody who was wondering :).
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