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[Resolved] Atlantis Unplanned Reboot Ksplice Installation and System Freeze

#1 User is offline   MikeDVB 

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Posted 16 January 2011 - 11:38 PM

While installing Ksplice rebootless upgrades back onto our servers, all took to it well but the Atlantis server. The server locked up to a point where we could not get into the system to stop the upgrade so we were forced to soft reboot the server.

The server is now back online, however VMs start up one at a time and they are currently in the process of starting up. We expect the total downtime to be no more than 10 minutes and we apologize for any inconvenience this may have caused.
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#2 User is offline   MikeDVB 

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Posted 16 January 2011 - 11:45 PM

The VM restarts are taking a bit longer than a normal reboot as the server has to recalculate disk usage on the restart due to the unclean shutdown. We apologize for this and we will be getting with Ksplice to ensure this doesn't happen again.
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#3 User is offline   MikeDVB 

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Posted 17 January 2011 - 12:00 AM

Almost all VMs are restarted, only a few more to go.
Michael Denney - MDDHosting, LLC - Professional Hosting Solutions
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#4 User is offline   MikeDVB 

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Posted 17 January 2011 - 12:02 AM

All Virtual Private Servers on Atlantis are now restarted and we're going to mark this event as resolved.
Michael Denney - MDDHosting, LLC - Professional Hosting Solutions
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