fjpoblam Posted October 18, 2015 Report Share Posted October 18, 2015 Very low priority, this one. I have an email address for my website on MDDhosting. (Let's say, me@mydomain.com). I also have a Gmail account. (Let's say, me@gmail.com.) The Gmail account can "send as" me@mydomain.com (meaning, I believe, it uses my MDDhosting SMTP server). Aside from that, there is no forwarding between the two. Each has its own incoming address. No interference there. When I attempt to send from the Gmail account to the MDDhosting address, the email gets bounced. (All other mail from everywhere else in the www gets delivered correctly, AFAIK.) I think this bounce occurs before any user- or account-level filtering. Is there any other manner in which I might "whitelist" (so to speak) email from my own Gmail account? As I say, very low priority. A matter of cosmetics, only, for a perhaps over-eager email junkie. Quote Link to comment Share on other sites More sharing options...
Tim Posted October 19, 2015 Report Share Posted October 19, 2015 Please open a support ticket including the date/time of a bounced message and we can investigate further. Quote Link to comment Share on other sites More sharing options...
fjpoblam Posted October 19, 2015 Author Report Share Posted October 19, 2015 Please open a support ticket including the date/time of a bounced message and we can investigate further.Okay: just now tried one and got a bounce again. (2:30PM MST 10/19/15). Will now proceed to ticket area Quote Link to comment Share on other sites More sharing options...
fjpoblam Posted October 19, 2015 Author Report Share Posted October 19, 2015 [For the benefit of anyone later reading this post...] Problem ticket filed. MDD agent (Eric R., as usual) investigated. Found: my Gmail account was attempting to access the MDD SMTP server with incorrect credentials. I logged onto Gmail and set the password for the "send as" account (SMTP server credentials) again. Problem solved. Thanks, Eric R. Quote Link to comment Share on other sites More sharing options...
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