Tandemia Posted October 12, 2015 Report Share Posted October 12, 2015 I often don't receive messages that are NOT spam. Email Trace shows that they reach scanner01.mail.supportedns.com but fail there. I would like to forgo any server-side SPAM management and handle all SPAM on the client side.What do I need to do to disable all SPAM filtering on the server? Apache SpamAssassin is currently enabled in my cPanel account, but I don't see an option to disable it. Here is one example of a message delivery failure from scanner01.mail.supportedns.com from the Email Trace in cPanel: Event: failure error User: -remote- Domain: Sender: noreply@EXAMPLE.com Sent Time: Oct 13, 2015 7:16:07 AM Sender Host: scanner01.mail.supportedns.com Sender IP Address: 162.244.253.254 Authentication: localdelivery Spam Score: 0 Recipient: test@MyDomain.com Delivery User: myAccount Delivery Domain: MyDomain.com Delivered To: Router: smarthost_regular Transport: remote_smtp_smart_regular Out Time: Oct 13, 2015 7:17:07 AM ID: 1Zlhed-000pjH-8l Delivery Host: scanners.mail.supportedns.com Delivery IP Address: 162.244.253.253 Size: 3.89 KB Result: DHE-RSA-AES256-SHA:256: SMTP error from remote mail server after MAIL FROM:<noreply@EXAMPLE.com> SIZE=5077: 550-Verification failed for <noreply@EXAMPLE.com>\n550-Called: 12.188.100.82\n550-Sent: RCPT TO:<noreply@EXAM.....RESULTS CUT OFF HEREHere are some more details: Server: BoreasSpamAssassin: Enabled (Don't know how to disable)SpamAssassin - Spam Auto-Delete: DisabledSpamAssassin - Spam Box: Disabled Thank you in advance for any suggestions. Quote Link to comment Share on other sites More sharing options...
Tim Posted October 14, 2015 Report Share Posted October 14, 2015 I would suggest setting the score within Spam Assassin to the highest number. This should disable the filter. Please open a support ticket if you would like us to look into the specific email. -Tim M Quote Link to comment Share on other sites More sharing options...
Tandemia Posted October 14, 2015 Author Report Share Posted October 14, 2015 Thank you Tim, makes sense. Quote Link to comment Share on other sites More sharing options...
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