hippy Posted July 18, 2015 Report Share Posted July 18, 2015 Hi, I have a few simple questions i would like answered please. I am not a newbie when it comes to acquiring web hosts & i only have a few needs really. 1. Fast ticket turnaround time - If its a big enough issue for me to open a ticket, i demand a fast response cause i need something ( its the reason i am looking for a new host atm )2. Security of the server i am on - already had one of the servers my site was on blacklisted cause of others i shared it with, dont wanna do that again.3. Of course uptime & speed of the server - done been on overcapacity servers, dont want that again either4. Hosting company who is not owned by or ever intends to sell to EIG - as they are single-handed responsible for 90% of the crappy hosts now....already been with one host who used to be good until EIG bought them... I am about to bail from my current host & i am prepaid into 2017 & used to be a good host been with them over 3 yrs ( i think) but i have had it with ticket turnaround times I have heard good things about MDD & just wanted to check their forums and see if you can deliver what i seek & demand... Oh one more thing how much is a dedicated IP? cause i will require one Thanks Hippy Quote Link to comment Share on other sites More sharing options...
hippy Posted July 19, 2015 Author Report Share Posted July 19, 2015 NVM i signed up, will give ya a 3 month trial run & see..... Quote Link to comment Share on other sites More sharing options...
hippy Posted July 19, 2015 Author Report Share Posted July 19, 2015 well i cant be more pleased so far, opened a ticket at 3am or so about how to upload the backup from my previous host & within 15 min i had a response that answered my question and our site was live within the hour, now thats what i have been searching for, quick helpful support when i need it, so thanks & please keep it up. Also our site seems to load much faster now also...So 2 big thumbs ups from me so far Quote Link to comment Share on other sites More sharing options...
Tim Posted July 20, 2015 Report Share Posted July 20, 2015 Glad to hear it, please note that for quicker replies in the future please use the support system. Have a great day! Quote Link to comment Share on other sites More sharing options...
Laimonas Posted July 21, 2015 Report Share Posted July 21, 2015 MDD support is really top notch - when you open a ticket, get response in 2-5 minutes, even if it is not marked as high priority. Quote Link to comment Share on other sites More sharing options...
glennmen Posted July 26, 2015 Report Share Posted July 26, 2015 These guys are great, I have now been a member for only 3 days but before even payed for anything I send in a ticket and they responded in less than 10 minutes. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.